Terms & Conditions
1. Introduction
Welcome to Grabinova Pty Ltd ("Grabinova", "we", "our", "us"). These Terms &
Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website
or purchasing from us, you agree to be bound by these Terms. If you do not agree, you should not use our
website or services.
Our registered office is located at:
Suite 502, 55 Miller Street, Pyrmont,
NSW 2009, Australia
Phone: +61 2 8311 7398
Email: support@grabinova.com
2.
Eligibility
By using our website or placing an order, you confirm that you are at least 18 years old or
have permission from a legal guardian. Businesses placing bulk orders must have valid Australian Business
Numbers (ABN) or equivalent registrations if outside Australia.
3. Product Information
We make every
effort to display accurate descriptions, prices, and availability of our mini fridge products. However,
colours and dimensions may vary slightly due to manufacturing processes and screen settings.
We reserve
the right to modify product specifications, discontinue models, or update pricing at any time without prior
notice.
4. Ordering and Payment
Orders can be placed through our website or directly through our
customer service team for large volume or custom requests.
Payment Methods: We accept major credit/debit
cards, PayPal, and approved business invoicing.
Pricing: All prices are in Australian Dollars (AUD) and
include GST unless otherwise stated.
Grabinova reserves the right to refuse or cancel any order at our
sole discretion, including but not limited to stock limitations or suspected fraudulent activity.
5.
Delivery
Delivery timelines are provided as estimates. While we strive to meet or exceed delivery
expectations, delays may occur due to supplier issues, courier delays, or unforeseen circumstances.
We
deliver Australia-wide and may offer international shipping upon request. The customer is responsible for
providing accurate delivery information.
6. Returns and Refunds
We comply fully with the Australian
Consumer Law (ACL). If a product is faulty, damaged, or not as described, you are entitled to a replacement,
repair, or refund.
Change-of-mind returns are accepted within 14 days of delivery provided the product is
unused, in its original packaging, and accompanied by proof of purchase. Return shipping costs for
change-of-mind returns are the customer’s responsibility.
For detailed information, please refer to
our Return & Refund Policy.
7. Warranty
All Grabinova products come with a standard 12-month
manufacturer’s warranty. Extended warranties may be available for business clients or through our
partnership programs.
Warranty claims must be submitted with proof of purchase and may require product
inspection or return.
8. Intellectual Property
All content on this website—including text,
images, product designs, and branding—is the intellectual property of Grabinova Pty Ltd or our
licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of
Liability
To the maximum extent permitted by law, Grabinova disclaims all liability for any indirect,
incidental, or consequential damages arising from your use of our products or website. Our liability is
limited to the replacement cost of the purchased product or the amount paid by you.
10. Privacy
Your
use of our website and any data you provide are governed by our Privacy Policy. We are committed to protecting
your personal information and complying with all relevant privacy laws.
11. Force Majeure
Grabinova
shall not be held responsible for any failure or delay in performance due to causes beyond our reasonable
control, including natural disasters, supply chain disruptions, government restrictions, or labour
disputes.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any
disputes arising from these Terms or your use of our products/services will be subject to the exclusive
jurisdiction of the courts of New South Wales.
13. Changes to Terms
We reserve the right to update
or amend these Terms at any time. Changes will take effect upon posting to our website. Continued use of our
site or services constitutes your acceptance of the revised Terms.
14. Contact Us
For any questions
or concerns regarding these Terms, please contact us at:
Grabinova Pty Ltd
Suite 502, 55 Miller
Street
Pyrmont, NSW 2009
Australia
Phone: +61 2 8311 7398
Email:
support@grabinova.com